Penguin Formal Wear

Contacts

Address:
721 North Los Robles Avenue, Pasadena, CA 91104
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Phone number:
+1 626-795-5797

Categories:
Establishment   Clothing store  

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Reviews about Penguin Formal Wear

• Micaiah Revero

  Aug, 08 2018
  ★ ☆ ☆ ☆ ☆
  The first thing I noticed upon arriving at Penguin Formal Wear is that the shop seemed rundown and threadbare. Strike 1. (It’s also not in that great of a neighborhood so some people may want to think twice about coming here by themselves, especially after dark). After being fitted for my tux, when I came back a few days later as scheduled, nothing was ready so I had to wait while everything was gathered up. Strike 2. Aside from the lack of selection the tux itself seemed fine, but the shoes provided were badly scuffed. Strike 3. I had to ask for un-scuffed shoes, which I finally received after some more waiting. Three strikes, but now I had my tux, so hey, nothing else could go wrong… right?
  
  Wrong. On the night of the black-tie event, while walking and socializing in the hotel lobby, the entire sole of one shoe FELL OFF. Strike 1. Mortified, I waded back through the crowd of formally attired socializers, picked up the rubber sole, turned around, and tried to walk myself out of the situation. I failed in this attempt after a few more steps when THE OTHER SOLE FELL OFF. Strike 2. Now I am basically walking around in a pair of polished bedroom slippers. After getting to my table I could feel the shoes literally hanging together by a thread. The shoes certainly weren’t going to hold up to much more use, so I had to cut the night short, thus ruining the event (for me). That should have been strike 3 (again), but the story doesn’t end here.
  
  Upon returning the tux (including what was left of the shoes) I politely explained how the shoes fell apart, forcing me to miss most of the event. The owner refused my request for a refund, although he did seem to accept that the shoes just spontaneously fell apart. After arguing with me, he ended up providing a 30% discount in exchange for my ruined evening. Unbelievable. Considering there are nicer, better, more professional establishments within minutes of this one, my advice would be to steer clear of Penguin Formal Wear.

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